Pricing
Simple, predictable pricing for every team
Pay monthly. Cancel anytime. The price you see is the price you pay — no setup or onboarding fees.
- StarterFor solo operators getting started.$49/ month
- 100 AI messages / month
- 500 knowledge-base pages
- Email and chat channels
- Multi-AI quality review on every reply
- Knowledge base from your documents
- Most popularProfessionalFor growing teams that need more capacity.$199/ month
- 500 AI messages / month
- 1,000 knowledge-base pages
- Everything in Starter
- Priority email support
- BusinessFor established support orgs handling steady volume.$599/ month
- 1,500 AI messages / month
- 2,500 knowledge-base pages
- Everything in Professional
- Guided onboarding (1-hour kickoff call)
- Quarterly performance review
- EnterpriseFor high-volume operations with deeper KB needs.$1,499/ month
- 4,500 AI messages / month
- 5,000 knowledge-base pages
- Everything in Business
- Dedicated success contact
- Annual billing available
- Priority feature roadmap influence
Custom
For larger volumes or non-standard procurement.
Custom
For larger volumes or non-standard procurement.
- Volume above 4,500 messages / month
- Knowledge bases above 5,000 pages
- Custom contract and payment terms
- Dedicated onboarding and success support
- Volume above 4,500 messages / month
- Knowledge bases above 5,000 pages
- Custom contract and payment terms
- Dedicated onboarding and success support
Paddle.com Market Limited is the Merchant of Record for all orders. Paddle handles billing inquiries and refunds.
SOC 2-aligned controls
Aligned with SOC 2 security and availability principles.
GDPR-ready
EU/UK GDPR-compatible processing terms via our Data Processing Addendum.
Secure infrastructure
Encryption in transit and at rest. Paddle PCI DSS handles all card data.
Still deciding?
Tell us about your team and we'll help you pick the right plan or scope a custom one.
Talk to us