Not a chatbot — a digital employee
Works using your company knowledge and brand voice across email, messengers, and company chat bot.
ADE is not an AI agent, not a chatbot or a tool you click. It is a full-scale digital employee.
An employee who knows the entire company knowledge base with absolute accuracy and communicates through email, messaging, and your company chatbot.
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Why ADE
ADE works like a real human employee, using your company documents, manuals, policies, internal knowledge, and permitted public information sources to generate reports, answer customer inquiries, and support your team. ADE works faster and more consistently than a human doing the same tasks, 24/7, with no sick days, no vacations, no bad days, and no need to repeat instructions.
Works using your company knowledge and brand voice across email, messengers, and company chat bot.
Every response is validated! At least 3 different AI models work on the verification of each message for accuracy, tone, and brand alignment before it reaches your team or your customers.
From HR, Compliance, Legal, or Accounting support to IT help desk, Customer or Product Support, and more.
Define the persona, role, industry context, and boundaries. Decide what knowledge your ADE can use. Your digital employee follows your direction and reports to you, just like a human employee.
I'd love to get that scheduled for you. Just need your name, email, and phone number so the specialist can reach you directly.
Requires Supervisor ReviewSupervise at first. Grant independence as confidence grows.
Quality Assurance
ADE uses at least three AI models, running through multiple verification instances to check every response for accuracy, tone, and brand alignment before it reaches your team or customers.
Market-leading AI models connected to ADE generate the first draft using your company's knowledge base, tone settings, and conversation history. The result reads like a trained team member, not a generic bot.
Multiple instances of at least three AI models review, arbitrate, and validate each draft for factual accuracy, risk of fabrication, compliance with guardrails & escalation rules, tone alignment, completeness, grammar, and brand voice.
If a draft response fails verification, ADE regenerates it until all criteria are met before sending anything. On rare occasions, if ADE is not 100% confident, the case is escalated for human review.
Getting Started
Define ADE's persona. Choose the tone, from warm and conversational to formal and business-direct, to support your brand voice.
Upload your documents, manuals, FAQs, policies, brand voice, and operating standards. Add your company website and approved public sources. ADE grounds every response in your real company knowledge, never generic AI guesses.
Set the rules your ADE must follow. Define blocked topics, escalation rules, browsing restrictions, and other boundaries. Start with full oversight or allow full autonomy. Just like with a human employee, you supervise first and give ADE more independence as trust grows.
No complex IT project required. Onboard ADE like a human employee. Give ADE credentials for email and messengers, and assign a phone number for SMS. ADE starts working within minutes and can run your website chat with a simple code snippet.
A side-by-side comparison of ADE and typical AI agents, tools, and chatbots
Hired, onboarded, and supervised like a human team member, with a defined role, persona, and accountability.
Function as tools or scripts that respond to prompts, with no ownership of a role and no professional accountability.
A single digital employee covers many office roles, from support to compliance, with one interface and one workflow.
Often require separate agents for HR, compliance, technical support, customer service, and other functions, creating multiple vendors, interfaces, workflows, and training requirements.
At least three AI models review, arbitrate, and validate every response for factual accuracy before it is sent.
Rely on a single model that can invent facts, fabricate links, or make up cases with no independent verification.
Escalates to a human when unsure or when your rules require it, and improves from supervisor feedback over time.
Answer and move on, with no escalation path, no supervisor review, and no structured way to learn from mistakes.
Onboarded step by step with knowledge, persona, and boundaries, ready to work within minutes.
Require a technical integration project, prompt engineering, and ongoing developer maintenance to stay useful.
You define the tone, role, industry context, and brand voice so every reply reads like a trained team member.
Offer a generic voice with limited control, producing replies that feel like a one-size-fits-all bot.
Browses only the sources and websites you approve, grounding answers in knowledge you trust.
Pull from the open web or unverified sources, increasing the risk of wrong or outdated information.
Routes each task to the best available model and is never locked to a single vendor or model generation.
Are built on one model, so quality and pricing are tied to a single provider you cannot easily change.
Builds and tunes prompts for you behind the scenes, so you configure an employee, not a prompt.
Push prompt engineering onto you, requiring trial and error to get consistent, reliable output.
Improves automatically as a managed service, gaining new skills and capabilities without work on your side.
Stay static until you rebuild or re-integrate them, leaving you to maintain the implementation yourself.
Note: This is a marketing comparison of ADE and typical AI agents, tools, and chatbots. Specific competitors may vary by feature set.
Security & Compliance
Your data is protected by industry-leading compliance standards, end-to-end encryption, and strict tenant isolation. We never use customer data for AI training.
FAQ
ADE is an Autonomous Digital Employee. It is not a tool, a chatbot, or another AI agent. It is a full-scale SaaS solution designed to be hired and onboarded exactly like a human team member.
Typical AI agents often require constant human management, lack professional accountability, and can invent facts, fabricate links, or make up cases. ADE is designed to avoid that. ADE possesses fundamental office skills, including communicating via email, SMS, Telegram, WhatsApp, and Viber, as a human team member would.
ADE employs a proprietary multi-AI model architecture to eliminate common AI issues with fabricated facts and fake links. It is designed to produce no fake links and no invented cases. Multiple instances of at least three AI models review, arbitrate, and validate each draft for factual accuracy, risk of fabrication, compliance with guardrails & escalation rules, tone alignment, completeness, grammar, and brand voice before it reaches your team or customers.
You provide technical training through the 'Job Knowledge' module by uploading specific files, such as documents, manuals, regulations, applicable laws, standard operating procedures, brand-voice instructions, company website link, and permitted sources of public information. Our team may help to connect ADE to your corporate database. ADE uses this provided corporate knowledge as its sole source of truth, transforming into a specialist for your exact needs.
Hiring ADE is intended to work like hiring a human. You onboard step by step and provide custom instructions. Instead of hoping you hire the right person, you define the employee specification and ADE matches it.
During 'IT Onboarding,' ADE integrates into your existing infrastructure just like a human colleague. ADE can be assigned a corporate email, a dedicated SMS phone number, and access to WhatsApp, Telegram, and Viber. It also includes a code snippet to deploy a native chatbot on your website.
You configure ADE's professional persona. You can set behavioral traits directly, set communication tone with a slider, and choose response style from detailed to straight to the point.
ADE can be assigned a corporate email, a dedicated SMS phone number, and access to WhatsApp, Telegram, and Viber. It also includes a code snippet to deploy a native chatbot on your website.
Yes. You decide what ADE knows, which topics it must never discuss, which situations must always be escalated to a human supervisor, which internet sources it may use, and how independently it may operate. You can require approval before sending email responses, or allow ADE to work autonomously while still escalating situations that match your rules. You can define approved websites for research, business hours, time zones, and away messages. You can also choose what ADE sends to your email: copies of all conversations, only conversations ADE could not handle, conversations ADE could not handle plus conversations requiring human action, or no email copies at all. Just like with a human employee, you remain in control and decide how much independence ADE earns over time.
Yes. In Rules & Boundaries, you can turn Autonomous Mode off for email. ADE will draft email replies, but they will not be sent until you review and approve them. Website chat and messenger conversations can continue to run automatically, while anything that matches your escalation rules is sent for human review.
With Autonomous Mode turned off for email, ADE prepares each reply and a human supervisor approves it before it is sent, so a person stays in the loop on every message.
ADE escalates when human review or human action is required. This may happen if ADE is not 100% confident in an answer, which should be rare, or when a conversation matches an Escalation Trigger you set in Rules & Boundaries. Escalation Triggers can cover sensitive or business-critical situations, such as legal issues, complaints, high-value transactions, cancellation requests, specific customers, or any other matter you want reviewed by a supervisor. Escalation can also happen when ADE has completed its part correctly, but a human still needs to take action, for example, mailing a physical document, approving a special request, or handling something outside ADE's communication channels.
Yes. ADE transparently logs every interaction in the Conversations portal, where a human supervisor can review every customer thread. You can also choose what ADE sends to your email: copies of all conversations, only conversations ADE could not handle, conversations ADE could not handle plus conversations requiring human action, or no email copies at all.
No customer data is ever used for AI training.
ADE features enterprise-grade security built directly into the foundation. Data is protected by end-to-end encryption, strict tenant isolation, and complies with industry-leading U.S. and European standards (SOC 2 Type II, HIPAA, GDPR, CCPA, and AES-256). Customer data is never used to train AI models.
See ADE in action. Tell us about your team and we'll walk you through how your digital employee handles email, chat, and messaging — grounded in your knowledge base and brand voice.